1. Introduction
Welcome to Coastal Threads! These Terms and Conditions ("Terms") govern your use of our website and any products or services we offer. By accessing or using our site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
2. Eligibility
You must be at least 18 years old to use our website and make purchases. By using our site, you represent and warrant that you meet this age requirement.
3. Account Registration
To make purchases, you may need to create an account with us. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.
4. Products and Services
We offer a wide range of apparel. We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that the images or descriptions will be error-free or that the products will match the images exactly due to differences in screen resolutions and other factors.
5. Orders and Payments
- Placing Orders: You can place orders through our website, over-the-phone or in-person. Orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order at any time.
- Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, Venmo and other online payment services. By submitting your payment information, you authorize us to charge your account for the amount of your purchase.
- Refunds and Returns: Our refund and return policy is outlined in Section 6 below.
6. Claims
- Claims: You have 24 hours from receipt of your order to inspect for major defects. Depending on the situation we may offer a re-print, store credit or partial refund.
7. Shipping and Delivery
- Shipping Charges: Shipping charges apply to all orders and are calculated based on the weight and destination of your order.
- Delivery Time: We aim to deliver your order within the estimated delivery time provided during checkout. However, we cannot guarantee specific delivery dates and times. Shipping time is in-addition to our advertised approximate product turnaround time.
- Lost or Damaged Items: If your order is lost or damaged in transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue.
8. Intellectual Property
All content on our website, including text, images, logos, and other materials, is the property of Coastal Threads or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any of our content without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Coastal Threads and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or any products or services we offer.
10. Indemnification
You agree to indemnify and hold Coastal Threads and its affiliates, officers, directors, employees, and agents harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our website or any breach of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Louisiana, without regard to its conflict of law principles.
12. Dispute Resolution
Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of Louisiana. The arbitration shall take place in Baton Rouge, La, and the decision of the arbitrator shall be final and binding on both parties.
13. Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and your continued use of our website after such changes constitutes your acceptance of the revised Terms.
14. Contact Information
If you have any questions or concerns about these Terms or our website, please contact our customer service team via our contact form.
By using Coastal Threads, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Thank you for choosing Coastal Threads!
14. Holidays
U.S. holidays are not factored into turnaround times. Please check with us beforehand if we can still meet your request.